The new luxury product has been introduced to the Polish property market by Unibail-Radomco, which is a four-star rating certifications it plans to issue globally, to all 40 of its malls. So far, four shopping malls have been deemed to be in accordance with the certification requirements. Warsaw’s Galeria Mokotów and Galeria Arkadia were awarded first, which was followed by Unibail-Radamco’s French malls in Lyon. The quality label is being granted by SGS, a company that’s carrying out the auditing on the basis of 571 requirements.
The specifications take into account various aspects of the mall’s design and construction. One of them is the information and communications system. An exact signalization system, along with simple pictograms and many readable panels are a must, as is the presence of numerous 3D interactive points.
The requirements also put great emphasis on the services area offered by the mall, so for example each four-star facility must provide free WiFi connection to all of the customers.
In all, at least 40 premium services must be introduced to the mall in order to be given the 4-star ranking.
Under the new strategy, tenants also have to adhere to certain principles set up by the developer, including the new criteria for recruiting drives carried out by the companies operating in the malls as well as the training of the employees by subcontracting companies.
